FAQ

Incorrect Classification
A score has been entered that from the Archery GB tables should be Bowman but Golden Records says it is Archer. Check if this is a practice score.  With th...
Sun, 7 Jan, 2024 at 8:00 PM
What Are Lookups?
Lookup values connect rounds, bow classes and age groups to the handicap and classification tables (GB).  This ensures that whatever name is given to an age...
Mon, 8 Jan, 2024 at 8:38 AM
Achieving Bowman Classification
With the new Archery GB classification system Bowman classifications cannot be obtained with practice scores.  Shooting Administrative Procedure 7 applies: ...
Sun, 7 Jan, 2024 at 7:57 PM
Reset the Software
The software can be reset to its original state* by selecting Reset Database from the Tools Menu (Tools > Reset Database).  If the software will not star...
Sat, 22 Sep, 2018 at 3:41 PM
Reset the Database
The database can be reset to its original state by selecting Reset Database from the Tools Menu (Tools > Reset Database).  If the software will not start...
Sat, 22 Sep, 2018 at 3:40 PM
How are changes to handicap and classification tables made
You cannot edit the master handicap and classification tables.  If the controlling body has released new data these will be added to the master tables and c...
Mon, 8 Jan, 2024 at 8:49 AM
Golden Records does not return a value for classification or handicap
If the score is a valid score check that the correct lookup value is set in the round, category and class tables. If this doesn't resolve the problem, ...
Sat, 22 Sep, 2018 at 9:25 AM
When installing the software or an update you may get an error message like: DeleteFile failed: Code 5 Access denied
This is caused if a file that needs to be replaced is in use. This is most commonly the result of the software running when the update is installed. To reso...
Sat, 22 Sep, 2018 at 9:25 AM
How to run Toxik Software on a Mac
With Apple's use of Intel processors between 2006 and 2020, Windows applications will run on the Mac. Please check your system profile in About This Mac...
Mon, 8 Jan, 2024 at 8:56 AM
I get a warning that the software I have downloaded is not safe or contains a virus, spyware or adware.
After downloading software from our website you may get a warning from your anti-virus software that the download is a security risk and you are advised not...
Sat, 22 Sep, 2018 at 9:23 AM