Known Issues
Additional Age Groups can be added by the User, however, AGB does not currently recognise non-binary for classification purposes so either they would have t...
Sun, 11 Feb, 2024 at 11:03 AM
Synchronisation failures can be resolved by resetting the synchronisation. To reset the desktop sync hold the Shift key down while starting Golden Recor...
Mon, 8 Jan, 2024 at 9:11 AM
On the 30 June compliance with payment card data security standards mandated disabling a specific security protocol on the server. The implications of this ...
Sat, 22 Sep, 2018 at 9:56 AM
To maintain compliance with Payment Card Industry security standards we had to disable an older security protocol on the server. The newer versions of TLS...
Sat, 22 Sep, 2018 at 9:52 AM
A sever security upgrade mandated by compliance with payment card security standards means that older software versions can no longer communicate with the we...
Sat, 22 Sep, 2018 at 9:51 AM
As of Golden Records version 3 and Golden Arrow version 4 the licensing system was changed to maintain compatibility with new versions of Windows. A new ser...
Sat, 22 Sep, 2018 at 9:17 AM
This is usually caused by a necessary component failing to be installed. Try reinstalling the software.
Sat, 22 Sep, 2018 at 9:08 AM
Golden Records may throw an error like: Unhandled Exception: Operation is not valid due to the current state of the object. System.InvalidOperationException ...
Sat, 22 Sep, 2018 at 8:41 AM